PASCO OS-8539 Educational Spectrophotometer - Manual (Page 31)

® 27
M o d e l N o . O S - 8 5 3 7 a n d O S - 8 5 3 9 T e c h n i c a l S u p p o r t
Technical Support
Feedback
If you have any comments about the product or
manual, please let us know. If you have any sugges-
tions on alternate experiments or find a problem in
the manual, please tell us. PASCO appreciates all
customer feedback. Your input helps us evaluate
and improve our product.
To Contact PASCO
For technical support, call us at 1-800-772-8700
(toll-free within the U.S.) or (916) 786-3800.
fax: (916) 786-3292
e-mail: [email protected]
web:
www.pasco.com
mail: PASCO scientific
10101 Foothills Blvd.
Roseville, CA 95747-7100 USA
Contacting Technical Support
Before you call the PASCO Technical Support staff,
it would be helpful to prepare the following infor-
mation:
• If your problem is with the PASCO apparatus, note:
Name and model number (usually listed on the
label);
Approximate age of apparatus;
A detailed description of the problem/sequence of
events (in case you can’t call PASCO right away,
you won’t lose valuable data);
If possible, have the apparatus within reach when
calling to facilitate description of individual parts.
• If your problem is computer or software related,
please note:
Title and Revision Date of the software.
Type of computer (make, model, speed).
Type of external cables and peripheral devices.
• If your problem is computer or software related,
please note:
Part number and revision (listed by month and year
on the front cover);
Have the manual at hand to discuss your questions.