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Trouble shooting cont’d – Controlled Products Systems Group SW4705011G3 User Manual

Page 25

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25

TROUBLE SHOOTING CONT’D

Symptom

Possible Causes

Solution

Failure to cycle power after
setup.

The power to each unit must be cycled in order to initiate proper
master/second communication if the operators were previously in stand
alone mode.

The communication wiring may
be damaged or improperly
wired for dual gate operation.

Make sure that the communication wire that is used is twisted pair and not
run in the same conduit with any power wiring. Failure to to do so will result
in intereference accross the master/second communication line.

The master or second unit is

not programmed correctly.

Review program settings pages 22-23 and check both the master and
second for proper programming.

Operator runs in
the wrong
direction.

The operator's main power is
out of phase (three phase only).

Turn off the unit's main power at the breaker and swap any two power leads
at the operator's main power switch. Apply power and retest the operator.
See important note on page 15.

Entrapment (Force Pot)

incorrectly set.

This pot must be set so that the gate will run smoothly normally and reverse
when encountering and obstruction. See page 21.

Gate is binding or not running

smoothly.

Disconnect the gate from the operator and swing the gate open and close by
hand at normal operating speed. Make sure that the gate swings smoothly
and does not bind. If the gate is hard to move or binds repair the gate.

Observe red LEDs D29 and
D31.

Both LEDs will indicate the activation of entrapment protection devices on
terminals J1-9 & J1-10 on the GL board. Remove the devices and retest. If
the operator now runs without fault, check those accessories as well as their
wiring.
Make sure that the sensor is adjusted so that it is within 10-15 thousandths
of and inch (business card thickness) from the magnets located on the
gearbox pulley.
Replace the sensor if it is adjusted correctly but continues to fail.

Programming
changes do not
effect the gate.

Check the save switch on
switch S1-1.

If the switch S1-1 is in the on position any subsequent programming
changes will not afffect the gate. To make progarmming changes, switch S1-
1 off, make desired changes, and then switch S1-1 on.

Open photo eye
reverses gate
closed when
activated during
opening.

Open obsruction input is
programmed incorrectly.

The open obstruction input has been programmed to function with gate
edges not photo eyes. Refer to page 23 and reprogram the obstruction
inputs for correct operation.

Gate does not
activate the timer
to close after the
close photo eye is
broken.

Close obstruction input is
programmed incorrectly.

The close obstruction input has been programmed to function with gate
edges not photo eyes. Refer to page 23 and reprogram the obstruction
inputs to match the accessories that are installed on the operator.

Radio controls will
not close the gate
from the open limit.

Radio terminals R1-4 are
factory configured for
commercial radio function.

Configure terminals R1-4 for residential radio function by performing the
modification outlined on page 16.

Master or Second
operator is not
functioning
properly.

If any red LEDs are on, check the corresponding input. An installed
accessory may be wired incorrectly or malfunctioning. Remove the
accessory and test the operator.

The Hall Effect Sensor is not
aligned/adjusted correctly.

The operator
opens immediately
upon power up
and does not

Check the red input status
LEDs, D11-D31, for indication
of an active or malfunctioning
accessory.

Operator runs but
then stops and
reverses direction.

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