CTI Products EXB-IP Ethernet System Extender - Manual (Page 50)

CTI Products, Inc. EXB-IP User Guide
Appendix E - Troubleshooting 50
Table E6
Miscellaneous: REASON CORRECTIVE ACTION
Cannot communicate with
Control Neuron Processor
of local EXB when using
NODEUTIL.
1. In Bridge or Configured modes, router
neurons and network interface are not in
the same domain.
2. In Repeater mode, the network interface
may be defective.
1. Verify that NODEUTIL can
communicate with other MCN
modules.
2a. Place the local router in Repeater mode
and verify that communications is
possible, or
b. Use NODEUTIL to change the
network interface Domain to match the
router neurons’ domains.
Cannot communicate with the
Control Neuron Processor
of local EXB.
1. In Bridge or Configured modes, the
Control Neuron, the router neurons, and
the network interface are not all in the
same domain.
2. In Repeater mode, the Control Neuron
and network interface are not in the same
domain.
1. Place the router neurons for the local
EXB in Repeater mode.
2. Change the network interface Domain
to match the Control Neuron domain.