EXP Computer ThinFax LXM - Manual (Page 28)

Questions & Answers
The Technical Support staff of EXP are available to help you with any problem in
regarding installation ThinFax-LX/LXM and operation of the MiniFax. For all other
operations, it is requested that you refer to appropriate HP 100/200LX user
=s manual or
the communication program user manual. Please read the following Question &
Answer. You may find the answer here in this section before contacting Technical
Support for help.
Technical Support
EXP Computer Inc.
141 Eileen Way
Syosset, NY 11791
(516-496-7629) Fax (516) 496-2914
Hours: 9 A.M. to 9.00 P.M., Eastern Time Monday through Friday
INTERNET:www.expnet.com
1) Can I send faxes in fine mode?
No, you can only send in standard mode, but you can receive in either mode.
2) How much space does a fax page take up on the AAC@@ drive?
Standard mode requires approximate 35KB per page to send. Fine mode
requires 70KB to 95KB per page to receive. Adding a cover page takes another
~15KB. ( The more graphics on a page, the higher the space requirements will
be. )
3) What printers can I use with MiniFax and how does the HP 100LX output
to the printer?
There are three printer types supported by the HP 100/200LX. They are:
a) Epson FX80,
b) HP LaserJet,
c) IBM Proprinter.
Your printer should either be one of these or emulate the functions. COM 1 is the
printer port for which a special cable is used to connect to the printer. This is a
serial connection which requires the baud rate to be set so that the printer and
COM port are at the same rate.
4) Should I have the power hooked up when I use the modem?
Yes, it is recommended that you use the AC adapter to power the HP 100/200LX
while the modem card is inserted.
5) Can I insert or take out the modem with the power on?
HP does not recommend or support hot swaps on the HP 100/200LX.
6) I see the MiniFax Icon, but I don ==t seem to be able to use the modem. What
can be wrong?
There are a number of possibilities:
a) Config.sys is missing or incorrect,
b) CIC100 not loaded by autoexec.bat, (100LX)
c) Modem is not in the slot,
d) Modem defective.
Refer to your HP 100/200LX user =s manual on AConnecting to Card Modems@ for
more information or INSTALLATION Chapter in this manual.
7) Can I use the ThinFax 1414-LX/LXM in other computers?
You can use the 1414-LX/LXM in any computer that has a PC Card (PCMCIA
2.0) standard slot. The device drivers for the PC Card slot will be needed to
access the modem.
NOTE:The MiniFax functions will NOT be available. It is designed for HP
Palmtop only.
8) How would I dial out from my hotel room?
Use the access number, 9 (or any number the hotel requires to get an
outside line), plus a @W@ to wait for the second dial tone, then the number in the
fax number field. i.e. 9W5551212 or
Press MENU, U, C To access configuration menu and then press TAB key
highlight Dial Prefix filed type in 9W.
Press TAB to highlight OK box and press ENTER or Alt to except the data.
9) What do I do when my palmtop locks up and I can ==t even turn it off?