eLine Technology EPTZ-27IR User Manual - Manual (Page 28)

Operation Manual of P T Z Dome Camera
27
Chapter 4 Trouble Shooting of Dome Device
1.Problem description:
After power on without any response, not lock motor nor
images.
Possible reason:
The power circuit maybe have some problem
Solution:
Check the power cable is connected to power of AC24V.
2. Problem description:
After power on, the dome device rotate normally, but no
character nor image display
Possible reason: The character monitor switch is off
Solution: Switch on the character monitor according to the menu instruction
3. Problem description:
After self-test of the dome device, menu cannot be displayed
Possible reason:
Wrong operation
Slution:Call+95+ACK to open
4. Problem description:
Distorted character or image
Possible reason:
Interfered by exterior electronic signal (noise) or the camera is
directed to the monitor screen
Solution: Grounding the dome device or shut off the surrounding big electronic
devices(electric, HF, signal generating) equipment, or rotate the camera
5. Problem description:
Self-test is normal, but can not control the device.
Possible reason:
Wrong setting
Solution: Set the protocol, baud rate and address of dome device Check the circuit
6. Problem description:
Insensitive control of dome device
Possible reason:
Line contact undesirable or faulty
Solution: Check the control circuit
7. Problem description:
Auto action of dome device periodically
Possible reason:
No transmission auto “call back” function is set to the dome device
Solution: Called this setting