Alpha Technologies Cordex 48-1.2kW - Manual (Page 20)

030-834-J0 Rev A Page 14 of 34
3 Inspection
3.1 Packing Materials
All Alpha products are shipped in rugged, double walled boxes and suspended via solid inserts to minimize
shock that may occur during transportation. Packaging assemblies and methods are tested to International
Safe Transit Association (ISTA) standards.
Products are also packaged with Cortex. This plastic wrap contains a corrosive-inhibitor that protects the
product from corrosion for up to two years.
3.1.1 Returns for Service
Save the original shipping container. If the product needs to be returned for service, it should be packaged
in its original shipping container. If the original container is unavailable, make sure the product is packed
with at least three inches of shock-absorbing material to prevent shipping damage.
NOTE: Alpha Technologies is not responsible for damage caused by the improper packaging of returned products.
3.2 Check for Damage
Prior to unpacking the product, note any damage to the shipping container. Unpack the product and inspect
the exterior for damage. If any damage is observed contact the carrier immediately.
Continue the inspection for any internal damage. In the unlikely event of internal damage, please inform the
carrier and contact Alpha Technologies for advice on the impact of any damage.
Verify that you have all the necessary parts per your order for proper assembly.