Ocean Optics DTS - Manual (Page 4)

Warranty
iv Polychromix DTS TM Near-Infrared Spectrometer
Operator’s Manual
Document Number 04-91-0201-00 Rev A
Effective Date
The effective date of this warranty shall begin on the date of shipment/date of
invoice, whichever is later. Products are warranted to be free from defects in
materials and workmanship for parts and labor for 1 year with the exceptions
indicated below:
Limitations
Products are warranted to be free from defects in materials and workmanship for
parts and labor for 1 year with the following exceptions:
•
Any components of the system that are in direct contact with corrosive materials
are warranted to be free from defects in materials and workmanship at time of
delivery but cannot be further warranted due to the unknown nature of the use of
the product.
•
Consumable items such as lamps, cuvettes and optical filters are excluded from
this warranty. If a lamp undergoes a catastrophic failure (e.g., no light at all)
within 90 days of shipment from the factory, it will be replaced at no charge.
•
Loss, damage, or defects resulting from transportation to the Buyer’s facility,
improper or inadequate maintenance by Buyer, software or interfaces supplied
by the buyer, unauthorized modification or operation outside the environmental
specifications for the instrument, use by unauthorized or untrained personnel or
improper site maintenance or preparation.
•
The sole and exclusive warranty applicable to software and firmware products
provided by Seller for use with a processor internal or external to the Product will
be as follows: Seller warrants that such software and firmware will conform to
Seller’s program manuals or other publicly available documentation made
available by Seller current at the time of shipment to Buyer when properly
installed on that processor, provided however that Seller does not warrant the
operation of the processor or software or firmware will be uninterrupted or error-
free.
•
Products that have been altered or repaired by individuals other than
Polychromix personnel or its duly authorized representatives, unless the
alteration or repair has been performed by an authorized factory trained service
technician in accordance with written procedures supplied by Polychromix.
•
Products that have been subject to misuse, neglect, accident, or improper
installation.
The warranty herein applies only to Products within the country of original delivery.
Products transferred outside the country of original delivery, either by the Seller at the
direction of the Buyer or by Buyer’s actions subsequent to delivery, may be subject to
additional charges prior to warranty repair or replacement of such Products based on
the actual location of such Products and Seller’s warranty and/or service surcharges
for such location(s).
The warranty period for data processing equipment, including data storage devices,
processors, printers, terminals, communication interfaces, tape drives, and/or all
similar devices, is in all cases limited to ninety (90) days from the date of shipment to
Buyer.
Repaired products are warranted for 90 days with the above exceptions.