Xerox Phaser 3450 - Manual (Page 41)

Additional Resources
Phaser™ 3450 Laser Printer
34
Preparing the Printer for Shipment
To transport the printer by vehicle, the printer must be repackaged in the original packaging or
a repackaging kit.
If you do not have the original packaging, order the repackaging kit from www.xerox.com/
office/3450supplies . Instructions for repackaging the printer are provided in the repackaging
kit. If you are unable to repackage the printer, contact your local Xerox service representative.
Additional Resources
Support
There is additional help available at www.xerox.com/office/support . You can access
infoSMART Knowledge Base and Technical Support via email, driver downloads, and much
more.
A set of Xerox links is installed in your web browser’s Favorites folder when you install the
printer drivers on your computer. The Troubleshooting tab in your Windows printer driver also
includes useful links.
InfoSMART Knowledge Base
This is the same troubleshooting knowledge base used by Xerox Customer Support.
infoSMART Knowledge Base provides solutions for printer issues such as error codes, print
quality, media jams, software installation, networking, and more. Go to
www.xerox.com/
office/infoSMART.
Web Links
Xerox provides many resources to help you learn more about your Xerox printer. Use these
web sites to obtain information about your printer.
Resource Link
To link to product and supplies information,
download printer drivers, view documents, and
access support information: www.xerox.com/office
To access the troubleshooting knowledge base
used by Xerox Customer Support staff: www.xerox.com/office/infoSMART
To view technical support information: www.xerox.com/office/3450support
To order Xerox supplies: www.xerox.com/office/3450supplies
To find your local sales and support center: www.xerox.com/office/contacts