Printronix N7000 H-Series Cartridge Ribbon Printer - Manual (Page 259)

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Customer Support
Printronix Customer Support Center
IMPORTANT Please have the following information available prior to calling the
Printronix Customer Support Center:
• Model number
• Serial number (located on the back of the printer)
• Installed options (i.e., interface and host type if applicable to the problem)
• Configuration printout:
Line Matrix Printer
Press PRT CONFIG on the control panel, then press Enter.
• Is the problem with a new install or an existing printer?
• Description of the problem (be specific)
• Good and bad samples that clearly show the problem (faxing or emailing
these samples may be required)
China (86) 800-999-6836
http://www.printronix.com/support.aspx
Printronix Supplies Department
Contact the Printronix Supplies Department for genuine Printronix supplies.
China (86) 400-886-5598
http://www.printronix.com/supplies-parts.aspx