Printronix N7000 H-Series Cartridge Ribbon Printer - Manual (Page 204)

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Chapter 7 Diagnosing Problems
STACKER JAM Yes This message is
triggered if there is paper
inside the throat of the
stacker elevator, but the
elevator is not moving. 1. Open the cabinet rear door and
check for obstructions preventing
elevator movement. Remove any
obstructions.
2. Run the print job again. If the
message appears again, contact
your authorized service
representative. 1
TABLE MISMATCH
DOWNLOAD AGAIN
No Indicates that the
software update has
failed and should be
reloaded. Contact your authorized service
representative.
1
TCB CORRUPTED* No Task Control Block
Corrupted. Firmware
error on controller board. Contact your authorized service
representative.
1
TCP PORT BUSY Yes Error message reported
by the Printer Manager
when ethernet interface
option is installed. The
network address given in
the printer properties was
reached, but the printer
port is busy. Refer to the Printronix N7000
Maintenance Manual .
TIP MISMATCH
Use Correct RBN Yes The incorrect cartridge
type is being used for the
printer. Install the correct ribbon cartridge
type in the printer.
UNDEF INTERRUPT* No Undefined Interrupt.
Firmware error on
controller board. Contact your authorized service
representative. 1
UNDFNED OPCODE* No Undefined Opcode.
Firmware error on
controller board. Contact your authorized service
representative. 1
UNKNOWN RBN1
Install New RBN Yes The sensor detects a bar
code, but the ribbon
model is not permitted on
this printer. Install a new ribbon.
UP DRV. SHORT* No Upper Driver Short.
Hammer driver circuits on
the boards shorted to
ground. Cycle power to see if the message
clears, if not, contact your
authorized service representative. 1
WELD NOT DETECT
See User Manual No The cartridge weld was
not detected. Clear fault and continue printing. If
error occurs again, contact your
authorized service representative.
Table 12. N7000 STD ASCII LCD Fault Messages Troubleshooting
Displayed Message
Can User
Correct?
Explanation Solution