Contact information, Printronix customer support center, Printronix supplies department – Printronix N7000 H-Series Cartridge Ribbon Printer User Manual
Page 13
Printronix Customer Support Center
13
Contact Information
Printronix Customer Support Center
IMPORTANT
Please have the following information available prior to calling the
Printronix Customer Support Center:
•
Model number
•
Serial number (located on the back of the printer)
•
Installed options (i.e., interface and host type if applicable to the problem)
•
Configuration printout (Press PRT CONFIG on the control panel, then
press Enter)
•
Is the problem with a new install or an existing printer?
•
Description of the problem (be specific)
•
Good and bad samples that clearly show the problem (faxing or emailing
these samples may be required)
China
(86) 800-999-6836
Printronix Supplies Department
Contact the Printronix Supplies Department for genuine Printronix supplies.
China
(86) 400-886-5598