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Accusys Acuta User Manual

Page 48

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Accusys Acuta User’s Manual

48

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If you encounter a problem while using the ACUTA 4/4S, check this section for help.

1.

When I lock a drive carrier with a disk drive in place, the red disk activity indicator
turns on and an alarm beep sounds. Why?
Ö Make sure the IDE and power connectors of the DISK are connected firmly to their

counterparts inside the drive carrier.

Ö Ensure the DISK is set as single-master.

Ö Change the disk drive with a new one and try again.

Ö Exchange the top and bottom drive carriers and try again to determine if the carrier

itself is faulty.

Ö If all of the above steps fail, contact your vendor.

2.

How can I turn off the alarm beep sound when there is a hard disk failure?
Ö Unlock the drive carrier of the failed disk, or

Ö Press the mute button.

3. I have connected the ACUTA 4/4S subsystem, but it does not appear in the

motherboard BIOS. Why?
Ö Ensure that an array is initialized completely.

4.

Why does ACUTA 4/4S not recognize the DISKs?
Ö There may be an DISK jumper-setting problem. Make sure all drive jumpers are set

to "Single-master". Please refer to FAQ 1.

5.

How should I react to disk failure?
Ö For a RAID 5/RAID 0+1 array, you should replace the failed disk. Data rebuilding will

then begin.

Ö For a RAID 5+hot spare array, data will be rebuilt automatically to the hot spare disk.

There is no need to immediately replace the failed drive.

Ö The capacity of new DISK you installed must equal or larger than the smallest DISK

in ACUTA 4/4S. Otherwise, it will be rejected by ACUTA 4/4S, though it has no any

damage.