Initiating direct camp on, More about camp on, Initiating direct – 3Com NBX 3101SP User Manual
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C
HAPTER
5: S
TANDARD
F
EATURES
Initiating Direct
Camp On
You can initiate Camp On to directly queue a call on to a destination
extension that is in use or busy.
On a 3Com Basic or Business Telephone or Attendant Console:
1 While on a call, press Feature + 468 (or press the Camp On Access
button if one is programmed on your telephone).
You are prompted to enter the Camp On destination extension.
2 Enter the three-digit or four-digit extension that you want to Camp On.
■
If the Camp On attempt is successful, the call originator remains on
hold while the destination extension receives a Call Waiting tone.
When the party on the destination extension becomes available, the
camped on call rings on the destination extension. Or, if the
destination party remains unavailable and the Camp On Return
Interval expires, the call is returned to you. See
in this chapter.
■
If the Camp On attempt is not permitted, the message “Not Allowed”
or “Camp On In Use” appears on your display panel. See
in this chapter.
More About
Camp On
These usage tips and limitations apply to Camp On:
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A system-wide Camp On Return Interval determines how long a caller
can stay camped on to an extension. The default Camp On Return
Interval is 180 seconds (three minutes). The NBX administrator can
configure it to be anything from 30 seconds to 10 minutes. If the
Camp On Return Interval expires, the camped call is returned to the
originator of the Camp On. For example, extension 1001 calls
extension 1002, and the call is then camped onto extension 1003 and
extension 1002 hangs up. Extension 1003 stays busy. When the Camp
On Return Interval expires, extension 1002 starts ringing. If the user at
extension 1002 does not answer the call, the call goes to the call
coverage for extension 1002.
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You can initiate a Camp On call only to an internal NBX extension.
However, the originating call can originate from either an external or
internal number.
■
An extension can only have one Camped On call in its queue. If
another Camp On attempt is made to this extension, the message
“Camp On In Use” is displayed at the telephone attempting to initiate
the Camp On.