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Problem, Solution – Zoom 0335-A 27337 User Manual

Page 39

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Appendix A: Troubleshooting Tips

39

Problem

My ADSL Bridge modem’s LINK light continually blinks and does

not stay solidly lit.

Solution

There are several issues that could cause this problem. Check these

items:

Ensure that the phone cord is firmly plugged into the wall jack

and the ADSL port on the back of the modem (not the

PHONE port on the back of the modem).

Verify that the jack the phone cord is connected to is enabled

for ADSL service. Unless your service provider has enabled it,

you cannot use a standard telephone jack for ADSL service.

Your phone cord may be defective. Replace the phone cord

with a known good one.

You have installed phone filters on all the phones and fax

machines using the same ADSL line as the modem. These

devices can produce noise and interfere with your ADSL

connection.