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Calibration problems – Zebra Technologies ZEBRA RXI4TM User Manual

Page 145

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145

Troubleshooting

Calibration Problems

1/7/10

Xi4™/RXi4™ User Guide

P1009874-002

Calibration Problems

Table 13

identifies problems with calibration, the possible causes, and the recommended

solutions.

Table 13 • Calibration Problems

Problem

Possible Cause

Recommended Solution

Loss of printing
registration on labels.
Excessive vertical
drift in top-of-form
registration.

The platen roller is dirty.

Clean the platen roller according to the
instructions in

Clean the Printhead and Platen

Roller on page 118

.

Media guides are positioned
improperly.

Ensure that the media guides are properly
positioned.

The media type is set
incorrectly.

Set the printer for the correct media type
(non-continuous or continuous). See

Set Media

Type on page 93

.

Auto Calibrate failed.

Media or ribbon is loaded
incorrectly.

Ensure that media and ribbon are loaded
correctly.

The sensors could not detect the
media or ribbon.

Manually calibrate the printer. See

Calibrate

Media and Ribbon Sensor Sensitivity
on page 101

.

The sensors are dirty or
positioned improperly.

Ensure that the sensors are clean and properly
positioned.

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