Zebra Technologies ZEBRA RXI4TM - Manual (Page 135)

135 Troubleshooting
LCD Error Messages
1/7/10 Xi4™/RXi4™ User Guide P1009874-002
LCD Error Messages
The LCD displays messages when there is an error. See Table 11 for LCD errors, the possible
causes, and the recommended solutions.
Table 11 • LCD Error Messages
LCD Display/
Printer Condition
Possible Cause Recommended Solution
The ERROR light flashes.
The printhead was replaced with
one that is not a genuine Zebra™
printhead. Install a genuine Zebra™ printhead.
The printer stops; the
RIBBON light is on; the
ERROR light flashes.
In thermal transfer mode, ribbon is
not loaded or incorrectly loaded. Load ribbon correctly. See Load
Ribbon on page 69 .
In thermal transfer mode, the
ribbon sensor is not detecting
ribbon. 1. Load ribbon correctly. See Load
Ribbon on page 69 .
2. Calibrate the sensors. See
Calibrate Media and Ribbon
Sensor Sensitivity on page 101
.
In thermal transfer mode, media is
blocking the ribbon sensor. 1. Load media correctly. See Print
Modes and Printer Options
on page 36
.
2. Calibrate the sensors. See
Calibrate Media and Ribbon
Sensor Sensitivity on page 101
.
In thermal transfer mode, the
printer did not detect the ribbon
even though it is loaded correctly. 1. Print a sensor profile.See Print
Sensor Profile on page 100 . The
ribbon out threshold (
1
) is likely
too high, above the black area that
indicates where the ribbon is
detected (
2
).
2. Calibrate the sensors or load
printer defaults. See
Calibrate
Media and Ribbon Sensor
Sensitivity on page 101
or LOAD
DEFAULTS on page 87 .
1
2