TurboChef Technologies High h Batch User Manual

Page 34

ISSUE

POSSIBLE SOLUTION(S)

Oven is not receiving power.

Ensure the oven is plugged in.

Verify wall circuit breaker is on.

Reset breaker and then power up the oven.

Oven is not warming up properly.

Follow the deep cleaning procedures (pages 9-10) to

remove debris that may potentially be preventing

air circulation.

Ensure the door is closed.

Oven is not cooking properly.

Follow the deep cleaning procedures (pages 9-10) to

remove debris that may potentially be preventing

air circulation.

Ensure correct food group and/or food item is

selected for the product.

Ensure product is cooked from the correct starting

state (e.g., fresh, frozen, etc.).

Fault Code –

Ensure the door is closed.

F2: Cook Temperature Low

Repeat warm-up and allow the oven to idle for

five (5) minutes.

Fault Code –

Ensure atmosphere temperature around the oven

F6: EC Temp

is moderate (i.e., less then 120ºF (49ºC)).

Ensure nearby appliances or fixtures are not

obstructing airflow into the back cooling fans.

Ensure cooling fans on the back of the oven are not

clogged with debris.

TABLE OF COMMON ISSUES AND SOLUTIONS

For additional assistance or if the oven is experiencing a problem not listed above, call Customer Service

at 800.90TURBO, +1 214-379-6000, or your Authorized Distributor.

TROUBLESHOOTING TIPS