Calling the service station – Ricoh FAX2050L User Manual

Page 156

Key Operator Settings

Calling the Service Station

The machine has a feature called Ser-
vice Report Transmission. Use this
feature when your machine is having
problems. The machine will transmit
information about the condition of
your machine to your service repre-
sentative. A technician will then be
able to find out what the problem is
before making a visit. Service Report
Transmission is available when the
fax number of the service representa-
tive has been programmed.

Important

❒ This information is sent to the des-

tination that has been registered in
your machine by a service repre-
sentative.

Sending a Service Report

When you need to send a service re-
port, do the following:

Press

{Function} {6} and enter the

access code

{2} {2} {2} {2}. Press

{7} {3}, and then the {Yes} key.

START

SYSTEM PARA. TX

Press the

{Start} key.

5551234

DIALING

Note

❒ If the transmission was not suc-

cessful, the machine will not re-
d i a l . Y o u m u s t r e p e a t t h e
operation. Program your ma-
chine's own telephone number
in order for your service repre-
sentative to identify the sender
of the service report. (see Chap-
ter 3, “Initial Settings and Ad-
justments” in the Basic Features
manual.)