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Appendix b: frequently asked questions, Appendix b, Frequently asked questions – Palm PalmTM m100 User Manual

Page 199

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Appendix B

Page 191

Appendix B

Frequently Asked
Questions

If you encounter a problem with your handheld, do not call Technical
Support until you have reviewed the following list of frequently asked
questions, and you have also reviewed the following:

The README file located in the folder where you installed the
Palm™ Desktop software on your computer

The Helpnote folder located in the folder where you installed the
Palm Desktop software on your Windows computer (or on your
Palm Desktop software CD-ROM)

The Palm Desktop online Help

The Palm Desktop software for the Macintosh User’s Guide located in
the Documentation folder in the Palm Desktop software folder

The “Palm Support Assistant” knowledgebase, accessible at

http://www.palm.com

under the Support section

The most recent Palm™ m100 series handheld HelpNotes on your
regional web site

If you are still having problems, contact Technical Support. For
US and International telephone numbers, go to

http://www.palm.com

.

Note: Thousands of third-party add-on applications have been

written for the Palm OS

®

handhelds. Unfortunately, we are not

able to support such a large number of third-party
applications. If you are having a problem with a third-party
application, please contact the developer or publisher of that
software.