Toner rubs off, Solid color pages – Lexmark 382 User Manual
Page 227

Solid color pages
These are possible solutions. Try one or more of the following:
M
AKE
SURE
THE
CARTRIDGE
IS
PROPERLY
INSTALLED
Remove the print cartridge and shake it from side to side to redistribute the toner, and then reinstall it.
T
HE
CARTRIDGE
MAY
BE
DEFECTIVE
OR
LOW
ON
TONER
Replace the used print cartridge with a new one. If the problem continues, the printer may need to be serviced.
For more information, contact Customer Support.
Toner fog or background shading appears on the page
These are possible solutions. Try one or more of the following:
T
HE
IMAGING
KIT
MAY
BE
WORN
OR
DEFECTIVE
Replace the imaging kit.
Note: The printer has two types of imaging kits: a black and color imaging kit, and a black imaging kit. The black
and color imaging kit contains cyan, magenta, yellow, and black. The black imaging kit contains black only.
I
S
THERE
TONER
IN
THE
PAPER
PATH
?
Contact Customer Support.
Toner rubs off
These are possible solutions. Try one or more of the following:
Troubleshooting
227