Poor copy quality – Lexmark 382 User Manual
Page 210

Poor copy quality
These are some examples of poor copy quality:
•
Blank pages
•
Checkerboard pattern
•
Distorted graphics or pictures
•
Missing characters
•
Faded print
•
Dark print
•
Skewed lines
•
Smudges
•
Streaks
•
Unexpected characters
•
White lines in print
These are possible solutions. Try one or more of the following:
C
HECK
THE
DISPLAY
FOR
ERROR
MESSAGES
Clear any error messages.
T
HE
TONER
MAY
BE
LOW
When 88 Cartridge low appears or when the print becomes faded, replace the toner cartridge.
T
HE
SCANNER
GLASS
MAY
BE
DIRTY
Clean the scanner glass with a clean, lint-free cloth dampened with water.
T
HE
COPY
IS
TOO
LIGHT
OR
TOO
DARK
Adjust the copy darkness setting.
C
HECK
THE
QUALITY
OF
THE
ORIGINAL
DOCUMENT
Make sure the quality of the original document is satisfactory.
C
HECK
THE
DOCUMENT
PLACEMENT
Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.
U
NWANTED
TONER
IS
IN
THE
BACKGROUND
•
Adjust the darkness to a lighter setting.
•
Change the Background Removal setting in the Copy Settings menu.
Troubleshooting
210