Can receive but not send faxes, Received fax has poor print quality – Lexmark 382 User Manual
Page 216

T
HE
TONER
MAY
BE
LOW
88
Can receive but not send faxes
These are possible solutions. Try one or more of the following:
M
AKE
SURE
THE
PRINTER
IS
IN
F
AX
MODE
From the printer control panel, press the Fax button to put the printer in Fax mode.
M
AKE
SURE
THE
DOCUMENT
IS
LOADED
PROPERLY
Load the original document faceup, short edge first into the ADF or facedown on the scanner glass in the upper
left corner.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
M
AKE
SURE
THE
SHORTCUT
NUMBER
IS
SET
UP
PROPERLY
•
Check to make sure the shortcut number has been programmed for the number that you want to dial.
•
As an alternative, dial the telephone number manually.
Received fax has poor print quality
These are possible solutions. Try one or more of the following:
R
E
-
SEND
THE
DOCUMENT
Ask the person who sent you the fax to:
•
Check that the quality of the original document is satisfactory.
•
Resend the fax. There may have been a problem with the quality of the telephone line connection.
•
Increase the fax scan resolution, if possible.
T
HE
TONER
MAY
BE
LOW
When 88
M
AKE
SURE
THE
FAX
TRANSMISSION
SPEED
IS
NOT
SET
TOO
HIGH
Decrease the incoming fax transmission speed:
1
Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address
in the TCP/IP section.
2
Click Configuration.
3
Click Fax Settings.
Troubleshooting
216