Lexmark 382 - Manual (Page 207)

Jobs do not print
These are possible solutions. Try one or more of the following:
M
AKE SURE THE PRINTER IS READY TO PRINT
Make sure Ready or Power Saver appears on the display before sending a job to print. Press to return the
printer to the Ready state.
C
HECK TO SEE IF THE STANDARD EXIT BIN IS FULL
Remove the stack of paper from the standard exit bin, and then press .
C
HECK TO SEE IF THE PAPER TRAY IS EMPTY
Load paper in the tray.
M
AKE SURE THE PRINTER IS CONNECTED TO THE NETWORK
Print a network setup page and check that the status shows Connected. If the status is Not Connected, check the
network cables, and then try printing the network setup page again. Contact your system support person to make
sure the network is functioning correctly.
Copies of the printer software are also available on the Lexmark Web site at www.lexmark.com.
M
AKE SURE YOU ARE USING A RECOMMENDED
USB
OR
E
THERNET CABLE
For more information, visit the Lexmark Web site at www.lexmark.com.
M
AKE SURE PRINTER CABLES ARE SECURELY CONNECTED
Check the cable connections to the printer and print server to make sure they are secure.
For more information, see the setup documentation that came with the printer.
Job takes longer than expected to print
These are possible solutions. Try one or more of the following:
R
EDUCE THE COMPLEXITY OF THE PRINT JOB
Eliminate the number and size of fonts, the number and complexity of images, and the number of pages in the
job.
C
HANGE THE
P
AGE
P
ROTECT SETTING TO
O
FF
1 From the printer control panel, press .
2 Press the arrow buttons until Settings appears, and then press .
3 Press the arrow buttons until Setup Menu appears, and then press .
4 Press the arrow buttons until Print Recovery appears, and then press .
Troubleshooting
207