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Lucent Technologies MERLIN LEGEND 5 User Manual

Page 146

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MERLIN LEGEND Communications System Release 5.0
System Manager’s Guide

555-650-118

Issue 1

June 1997

Features and Applications

Page 4-30

Features

4

Table 4–8.

Feature Finder: Special Operator and Supervisor Features

Special Operator and
Supervisor Features

Type

PROG Considerations

Feature Name

Set others’ phones to ring at

a certain time as a
reminder.

Operator

EXT

DLC operators only

Reminder Service

Turn an extension’s

Message light on or off to
indicate that you have a
message for the party.

Operator

EXT

AUTO

Send/Remove

Message

Prevent calls from coming

to your extension when
your phone is too busy to
take any more calls or you
must be away from your
phone.

Operator AUTO QCC operators only

Position Busy

Put a call on hold

automatically.

Operator

SYS

DLC operators only

Hold

Put a call on hold at one of

several reserved
extensions, so that
anyone can pick it up after
you page them.

Operator

SYS

Park

Interrupt a call at a busy

extension or one with Do
Not Disturb on.

Operator

CNT

EXT

QCC and MLX DLC

operators can choose
the feature from the
display.

Barge-In

Supervise a group of people

answering calls.

Operator

EXT

DLC operators only

Direct Station Selector

Group Calling
Extension Status

Find out about the

Calls-In-Queue Alarm
button that signals either
too many calls waiting in
line or calls waiting too
long (Release 4.0 and later
only) for your or your
group’s attention.

Operator

SYS

AUTO

Group Calling
Auto Dial

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