beautypg.com

Kodak 4800 User Manual

Page 70

background image

Troubleshooting E-7

Reference Guide

Run the jet status plot as described in the Quick Start Guide. If sections of the print are
missing, add the affected jets to the compensation list. Replace the cartridge if necessary.

Ink spills on the flex cable

Flex cable refers to the copper contacts on the carriage where the cartridge seats. Clean
the flex cable gently with a cotton swab moistened with water. Do not use acetone or
any other harsh cleaner as this may cause damage to the flex cable.

Printer settings are lost when printer is turned off or rebooted

Be sure to save your printer settings to a User number. (See "Saving User Settings" in
Chapter 2.) When you are ready to print, select the User number that you saved.

What if I need a firmware upgrade?

You can download firmware upgrades from KODAK PROFESSIONAL’s Large Format
Inkjet Internet web page

www.kodak.com/go/lfinkjet

.

Print Quality

Many of the print quality concerns can be resolved by priming, cleaning, and calibrating
the cartridges. When this is the case, “Prime, clean, calibrate, or replace” is indicated
with other solutions. Refer to the following chapters for details:

Prime - see Quick Start Guide

Clean - see Maintenance Guide

Calibrate - see Quick Start Guide

Replace - see Maintenance Guide

No print appears

Check that tape has been removed from the printhead of the cartridge.

White lines or large gaps on print or portions of characters missing

Prime, clean, calibrate, or replace cartridges.

Check if the ink reservoir is empty. Refill if necessary.

Make sure the media feeds freely.