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Star Micronics Star SCP700 Series User Manual

Page 16

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12

Receipt Printer Recoverable Errors

Slip Printer Recoverable Errors

Non-recoverable Errors

First try turning the printer off and then on again. If the error persists or if a non-
recoverable error is indicated by all indicators flashing, contact your nearest
authorized dealer.

Error Name

Cause

RECEIPT

Flashing Pattern

Recovery

Paper Out Error

No roll paper

Slow

Insert paper and press SLIP/RESUME.

Head Up Error

Raised receipt printer
head

Fast

Lower head and press SLIP/RESUME.

Near End

Roll paper near end

Slow

Press SLIP/RESUME to resume
printing.

Cutter Error

Error during roll paper
cutting

Fast

If the blade is in the home position,
press SLIP/RESUME to continue
printing. If the blade is not in the home
position, this is a non-recoverable error.

Error Name

Cause

SLIP

Flashing Pattern

Recovery

Slip printer mechanism
error

• Carriage motor lock
• Timing signal defect
• Abnormal home

position check

Fast

Correct the problem and press SLIP/
RESUME.