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Program manager problem solution – Sonance C4630 SE User Manual

Page 55

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55

C4630 SE HOME AUDIO SYSTEM

SERIAL CONTROL

Problem

Solution

No RS-232 communication with an

a) Is the external device ON?

external device

b) Is the external device connected with the proper RS-232 cable? Check the

configuration of the external device’s RS-232 port. The C4630 SE’s RS-232
pin configuration is:
PP ii nn 2

2 =

= RR ee cc ee ii vv ee (( RR xx )) ,, pp ii nn 3

3 =

= TT rr aa nn ss m

m ii tt (( TT xx )) ,, PP ii nn 5

5 =

= G

G rr oo uu nn dd (( G

G nn dd )) .

c) Are the ‘baud rate’ and ‘format’ of the external device properly configured?

See page 40.

d) Is the external device properly configured to send/receive?
e) Are the ASCII text serial commands programmed in Sonance Control

Manager correct? See page 40.

f) If using Hex commands, be sure the Macro Editor screen’s H

EX

M

ODE

button

is pressed before inputting the Hex command (see page 40).

g) If the C4630 SE is being serial-controlled by the external device, make sure

that all C4630 SE macros are purged of all RS-232 commands (see page 50).

PROGRAM MANAGER

Problem

Solution

The USB connection gives a

a) Disconnect and re-connect the USB cable from the C4630 SE and/or the

Windows error: D

EVICE

N

OT

D

ETECTED

computer.

b) Re-install the USB driver in the computer.
c) Confirm that you have made the proper computer Com Port selection and

connection.

d) Unplug the USB cable from the C4630 SE, select D

OWNLOAD

T

O

D

EVICE

on the

Sonance Control Manager and then re-connect the USB cable to the C4630 SE.