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Troubleshooting, Keypads, Problem solution – Sonance C4630 SE User Manual

Page 52: Power problem solution, Audio problem solution

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52

C4630 SE HOME AUDIO SYSTEM

TROUBLESHOOTING

KEYPADS

Problem

Solution

Keypad does not backlight

a) Make sure backlight jumper is in place.
b) Make sure 14-pin ribbon connector is properly connected between Main and

Numeric Keypad (see page 21).

Keypad backlight is too bright

Confirm proper Keypad Backlight Jumper position (see page 20).

IR receiver installed in Keypad

a) Eliminate interference from light sources, (sunlight, halogen, fluorescent, etc.)

does not work

that may be interfering with or locking-up the IR receiver.

b) Move Keypad away from source of interference.
c) Remove the IR receiver from the keypad and mount it in a different location.

POWER

Problem

Solution

System will not power up

a) Confirm that the AC ON LED is illuminated. If it isn’t, make sure that the power cord is

firmly plugged-into the C4630 SE’s P

OWER

C

ONNECTOR

and into a live AC outlet.

b) Keypad button is stuck under bezel, causing continuous IR code transmission.

Keypads 4 – 6 will not power up

Switch the Z

ONE

4 – 6 K

EYPAD

P

OWER

switch on the C4630 SE rear panel to the

I

NTERNAL

position.

Source components plugged into

P

OWER

switches on components must be in ON or S

TANDBY

position.

switched outlets do not turn ON
when the system is turned ON

C4630 SE locks-up (zones will not

Eliminate AC power line noise by connecting C4630 SE AC cord to a power

turn ON or OFF) or acts erratically

conditioner.

AUDIO

Problem

Solution

No audio from source

a) Is the source ON?
b) Is the source’s line audio out connected to appropriate Source

Input (not

Source

Output) on the C4630 SE? (See page 11.)

c) Is source playing?