Troubleshooting, Keypads, Problem solution – Sonance C4630 SE User Manual
Page 52: Power problem solution, Audio problem solution
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C4630 SE HOME AUDIO SYSTEM
TROUBLESHOOTING
KEYPADS
Problem
Solution
Keypad does not backlight
a) Make sure backlight jumper is in place.
b) Make sure 14-pin ribbon connector is properly connected between Main and
Numeric Keypad (see page 21).
Keypad backlight is too bright
Confirm proper Keypad Backlight Jumper position (see page 20).
IR receiver installed in Keypad
a) Eliminate interference from light sources, (sunlight, halogen, fluorescent, etc.)
does not work
that may be interfering with or locking-up the IR receiver.
b) Move Keypad away from source of interference.
c) Remove the IR receiver from the keypad and mount it in a different location.
POWER
Problem
Solution
System will not power up
a) Confirm that the AC ON LED is illuminated. If it isn’t, make sure that the power cord is
firmly plugged-into the C4630 SE’s P
OWER
C
ONNECTOR
and into a live AC outlet.
b) Keypad button is stuck under bezel, causing continuous IR code transmission.
Keypads 4 – 6 will not power up
Switch the Z
ONE
4 – 6 K
EYPAD
P
OWER
switch on the C4630 SE rear panel to the
I
NTERNAL
position.
Source components plugged into
P
OWER
switches on components must be in ON or S
TANDBY
position.
switched outlets do not turn ON
when the system is turned ON
C4630 SE locks-up (zones will not
Eliminate AC power line noise by connecting C4630 SE AC cord to a power
turn ON or OFF) or acts erratically
conditioner.
AUDIO
Problem
Solution
No audio from source
a) Is the source ON?
b) Is the source’s line audio out connected to appropriate Source
Input (not
Source
Output) on the C4630 SE? (See page 11.)
c) Is source playing?