Fixing problems, Telephone maintenance, Troubleshooting – Siemens HIPATH 1200 User Manual
Page 94: Telephone maintenance troubleshooting
Fixing Problems
94
Fixing Problems
Telephone Maintenance
•
Always use a damp or antistatic cloth to clean the telephone. Never
use a dry cloth.
•
If the telephone is very dirty, clean it with a diluted neutral cleaner con-
taining surfactants, such as a dish detergent. Afterwards remove all
traces of the cleaner with a damp cloth (using water only).
•
Never use cleaners containing alcohol, cleaners that corrode plastic, or
abrasive powders.
Troubleshooting
Pressed key does not respond:
Check whether the key is stuck.
Telephone does not ring:
Check whether the do not disturb function was activated on your tele-
phone ("Do not disturb" appears on the screen). If so, deactivate it
Æ page 68.
You cannot dial an external number:
Check whether you telephone is locked ("Telephone lock active" appears on
the screen). If so, unlock the telephone
To correct any other problem:
First contact your service personnel. If the service personnel is unable to
correct the problem, contact Customer Service.