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Step 0620-019, Step 0620-020, Step 0620-021 – IBM RS/6000 SP User Manual

Page 49: Step 0620-022, Step 0620-023

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Step 0620-019

Since the diagnostics did not return an SRN, no problem was detected.

1. Have you just reseated, repaired, or replaced a component?

v

If yes, go to “Step 0620-043” on page 1-36 to verify fix.

v

If no:

a. Problem is in the SP Switch.

b. Go to “Step 0620-041” on page 1-35 to service or replace switch assembly.

Step 0620-020

The advanced diagnostics returned an SRN indicating that the diagnostics detected a problem.

1. Is this SRN the same as the previous SRN?

v

If yes, go to “Step 0620-011” on page 1-23 to perform service on the next highest priority component
in the list for this SRN.

v

If no, go to “Step 0620-012” on page 1-26 to service the new SRN.

Step 0620-021

An error message in the /var/adm/SPlogs/css/out.top file indicated that you either have an external
switch connection problem or a problem with a wrapped port. Priority 3 in Table 1-8 on page 1-22 directed
you to this step.

1. Check the specified jacks at the rear of the SP Switches for an obvious problem such as a loose

connection.

2. Pay special attention to cables that may have been moved recently.

3. Do connections appear to be okay?

v

If yes, go to “Step 0620-022”.

v

If no:

a. Fix the obvious connection problem.

b. Go to “Step 0620-043” on page 1-36 to verify fix.

Step 0620-022

The /var/adm/SPlogs/css/out.top file indicated a switch problem and all connection appeared to be okay.

Note: Be aware that in large systems, connections for SP Switches not in the multi-switch frame are

usually scattered throughout the out.top file.

1. If this is a multi-frame system, check the indicated jacks against the wiring charts for multi-frame

switch systems.

2. Is this a multi-frame system with problems reported on all switch data cables from one or more

switches?

v

If yes:

a. The problem may be caused by clocking or grounding between frames.

b. Go to “Step 0620-024” on page 1-30.

v

If no, go to “Step 0620-023”.

Step 0620-023

Some but not all switch data cables appear to be having problems.

1. Depending on whether the problem is a wrapped port or a switch-to-switch connection, perform one

of the following steps:

v

wrapped port (wrap plug installed): Remove the existing wrap plug. Install a different wrap plug on
the jacks indicated.

v

switch-to-switch connection: Disconnect the switch data cable from both ports indicated. Install
wrap plugs on the jacks indicated.

SP Switch function (MAP 0620)

Chapter 1. Maintenance Analysis Procedures (MAPs)

1-29