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Troubleshooting —continued – Integra DTR-6.8 User Manual

Page 123

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123

Troubleshooting

—Continued

The center speaker produces no sound
• When the Stereo listening mode is selected, the center

speaker produces no sound (page 82).

• In the Mono listening mode, only the front speakers

output sound if the Output Speaker setting is set to L/
R (page 96).

• Make sure the speakers are configured correctly

(page 88).

The surround back speakers produce no sound
• The surround back speakers are not used with all listen-

ing modes. Select another listening mode (page 82).

• Not much sound may be produced by the surround

back speakers with some sources.

• Make sure the speakers are configured correctly

(page 88).

The subwoofer produces no sound
• When you play source material that contains no infor-

mation in the LFE channel, the subwoofer produces
no sound.

• Make sure the speakers are configured correctly

(page 88).

There’s no sound with a certain signal format
• Check the digital audio output setting on the con-

nected device. On some game consoles, such as those
that support DVD, the default setting is off.

• With some DVD-Video discs, you need to select an

audio output format from a menu.

• Depending on the input signal, some listening modes

cannot be selected (pages 78-81).

Can’t select the DTS-ES Discrete/Matrix listen-
ing modes
• These modes cannot be selected when no surround

back speakers are connected, or the Zone 2 speakers
are being used.

• You can not always select all of the listening modes,

depending on the number of the speaker connected
(pages 78-81).

Can’t get 6.1/7.1 playback
• If no surround back speakers are connected, or the

Zone 2 speakers are being used, 6.1/7.1 playback is
not possible.

• You can not always select all of the listening modes,

depending on the number of the speakers connected
(pages 78-81).

The volume cannot be set to +17 dB (99)
• Check to see if a maximum volume has been set

(page 103).

• After the Automatic Speaker Setup function has been

run, or the volume level of each individual speaker has
been adjusted (page 92), the maximum volume may
be reduced.

Noise can be heard
• Using cable ties to bundle audio cables with power

cords, speaker cables, and so on may degrade the
audio performance, so don’t do it.

• An audio cable may be picking up interference. Try

repositioning your cables.

The Late Night function doesn’t work
• Make sure the source material is Dolby Digital, Dolby

Digital Plus, and Dolby TrueHD (page 86).

The DVD analog multichannel input doesn’t
work
• Check the DVD analog multichannel input connec-

tions (page 29).

• To select the DVD analog multichannel input, press

the [Multi CH] input selector button.

• Check the audio output settings on your DVD player.

About DTS signals
• When DTS program material ends and the DTS bit-

stream stops, the AV receiver remains in DTS listening
mode and the DTS indicator remains on. This is to pre-
vent noise when you use the pause, fast forward, or fast
reverse function on your player. If you switch your
player from DTS to PCM, because the AV receiver does
not switch formats immediately, you may not hear any
sound, in which case you should stop your player for
about three seconds, and then resume playback.

• With some CD and LD players, you won’t be able to

playback DTS material properly even though your
player is connected to a digital input on the AV
receiver. This is usually because the DTS bitstream
has been processed (e.g., output level, sampling rate,
or frequency response changed) and the AV receiver
doesn’t recognize it as a genuine DTS signal. In such
cases, you may hear noise.

• When playing DTS program material, using the pause,

fast forward, or fast reverse function on your player
may produce a short audible noise. This is not a mal-
function.

The beginning of audio received by an HDMI IN
can’t be heard
• Since it takes longer to identify the format of an

HDMI signal than it does for other digital audio sig-
nals, audio output may not start immediately.

There’s no picture
• Make sure that all video connecting plugs are pushed

in all the way (page 19).

• Make sure that each video component is properly con-

nected (page 27-40).

• If your TV is connected to the HDMI OUT, set the

HDMI Monitor setting to Yes (page 45), and select “-
- -” in the “HDMI Input Setup” on page 46 to watch
composite video, S-Video, and component video
sources.

• If your TV is connected to the COMPONENT VIDEO

OUT, set the HDMI Monitor setting to No (page 45),
and select “- - -” in the “Component Video Setup” on
page 47 to watch composite video and S-Video
sources.

Video

DTR-6.8_En.book Page 123 Wednesday, June 20, 2007 4:16 PM