Gateway Profile 6 - Manual (Page 108)

CHAPTER 6: Troubleshooting
102
Telephone numbers
Gateway offers a wide range of customer service, Customer
Care, and information services.
Automated troubleshooting system
Telephone numbers
You can access the following services through your telephone
to get answers to your questions:
Service description How to reach
Use an automated menu system and your telephone
keypad to find answers to common problems. 800-846-2118
(US and Canada)
Resource Service description How to reach
Answers by
Gateway Get tutorial assistance for
hardware and software issues. www.gateway.com/answers
Gateway
Customer
Care Talk to a Gateway Customer
Care representative about a
non-tutorial technical support
question.
(See
“Before calling Gateway
Customer Care” on page 100
before calling)
TDD Customer Care (for hearing
impaired) is available:
Weekdays 8:00 a.m. - 10:00 p.m.
Pacific Time
Weekends 8:00 a.m. - 7:00 p.m.
Pacific Time
Gateway Customer Care
telephone numbers vary by
country or region. See the
label on the front or side of
your computer.
605-232-2191
Sales,
accounting,
and
warranty Get information about available
systems, pricing, orders, billing
statements, warranty service, or
other non-technical issues. 800-846-2000 (US)
888-387-7752 (Canada)
8512032.book Page 102 Tuesday, January 9, 2007 1:47 PM