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Bios, Cd drive, Diskette drive – Gateway 955 User Manual

Page 111: Bios cd drive

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105

Troubleshooting

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BIOS

The settings in the BIOS Setup utility are not retained

Replace the CMOS battery. For instructions, see

“Replacing the CMOS

battery” on page 77

.

CD drive

Your server does not recognize a CD or the CD drive

Restart your server, then open the BIOS Setup utility by pressing and
holding F2 while your server restarts. Make sure that the IDE controllers
are enabled. For more information, see

“Using the BIOS Setup Utility” on

page 89

.

Reinstall the device driver. For instructions, see

Using Your Server Companion

CD

.

Make sure that the drive is configured correctly by following the
instructions in the drive’s documentation.

Turn off your server, then remove the combination drive and push it in
again to make sure the drive is seated correctly. For instructions, see

“Replacing the CD/diskette drive in the Flex Bay” on page 49

.

Your CD drive tray does not open

Press a straightened paper clip wire into the CD drive’s manual eject hole.
The drive tray opens.

If this problem happens frequently while the server is turned on, the drive
may be defective.

Diskette drive

The diskette drive is not recognized

Restart your server.

Turn off your server, then remove the combination drive and push it in
again to make sure the drive is seated correctly. For instructions, see

“Replacing the CD/diskette drive in the Flex Bay” on page 49

.