beautypg.com

Gateway 955 User Manual

Page 110

background image

104

Chapter 6: Troubleshooting

www.gateway.com

Beeps

Description

Troubleshooting steps

1

The memory refresh circuitry on the
system board is faulty.

Reseat the memory or replace with
modules you know are good.

2

Parity cannot be reset.

Same as for 1 beep.

3

Base memory test failure.

Same as for 1 beep.

4

System timer is not operational.

Remove all expansion cards.

If the beep code occurs even when all
expansion cards have been removed,
the system board may be at fault.
Contact Gateway Technical Support.

If the beep code does not occur when
the expansion cards have been
removed, one of the cards is causing
the problem. Install the cards one at a
time until the problem happens again.
When the beep code returns, the most
recent card you installed is at fault.

5

Processor failure detected.

Set the Retest Processor option to Yes
in the BIOS Setup utility.

Reseat the processor and start the
server again.

6

The keyboard controller may be bad.
The BIOS cannot switch to protected
mode.

Connect a keyboard that you know is
good.

If the error occurs when a keyboard is
not attached, contact Gateway
Technical Support.

7

The processor generated an exception
interrupt.

Same as for 5 beeps.

8

The server’s video memory is faulty.
This is not a fatal error.

The system board may be faulty. Call
Technical Support.

9

The ROM checksum value does not
match the value encoded in the BIOS.

Same as for 4 beeps.

10

The shutdown register for CMOS RAM
failed.

Same as for 4 beeps.

11

General BIOS ROM error.

Update the BIOS. For instructions, see
“Updating the BIOS” on page 91.