FARGO electronic S000256 - Manual (Page 44)

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Encoding Errors
Resolving the Mag Verify error message
Symptoms: A Mag Verify error is displayed on the LCD when attempting to encode.
Step Procedure
1 Check to ensure that the cards are loaded with the Magnetic Stripe facing down
and towards the back of the Printer.
2 Verify the Driver settings if cards are loaded properly. (Note: Properly loaded
cards will be oriented with the mag stripe facing down and toward the back of the
Printer. See the Magnetic Track options tab in the Persona C25 Card Printer
Driver.
Magnetic Offset Adjustment
Resolving the Printer cannot read Encoded Data problem
Step Procedure
1 Verify that the cards are loaded properly with the Magnetic Stripe facing down
and towards the back of the Printer.
2 Verify that the card is encoded with magnetic data by using a Magnetic Imager
or Developer Solution.
3 Use WordPad (a Windows 95/ 98/ ME/ NT/ 2000/XP word processing program
in the Accessories Program Group).
a. Go to the File menu and select Page Setup.
b. Click on the Printer button and select the Persona C25 Card Printer.
c. Click OK and reset all four margins to zero. (Note: The WordPad will
automatically replace the values with its minimum margins.)
d. Open the program and type: “~1%JULIEANDERSON^1234567890?” then,
go to File on the menu bar and select Print. (Note: The Printer should then
feed a card into the Encoder and magnetically encode it.)
4 Verify that the coercivity of the cards matches the setting in the Driver.
5 Compare the settings for the Card Reader to the settings in the Driver.
6 Verify that the Magnetic Stripe on the card is free of scratches or voids.
Persona
® C25 Card Printer User Guide (Rev. 4.0)
44