Quintum Technologies Tenor DX - Manual (Page 99)

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Chapter 10: Using IVR
Typical IVR Network Connection/Process
See Typical Network Connection/Call Flow Process for a typical network configuration for IP based pre-paid
calling card/post-paid account services. This figure illustrates the originating Tenor DX is configured to pro-
vide pre-paid/post-paid services. All the subscribers will have to dial into this Tenor DX via PSTN to get
access to pre-paid/post-paid services.
Each process is denoted by a number (in bold); each number and the corresponding process is explained in
Table 10-1.
Figure 10-1 Typical Network Connection/Call Flow Process
Table 10-1 Call Flow Process for Figure 10-1
Number Process
1 User dials access number to initiate call (e.g., 1-800-xxx-xxxxx).
2
Tenor DX answers call and determines user is calling a pre-paid service
based on the number dialed or the trunk group to which the call is trans-
ferred. Tenor DX sends Start Accounting to RADIUS server. Start
Accounting is optional.
PSTN
Telephone
Telephone
Prepaid
Enable
Tenor
Destination
Tenor
IVR Prompt Server
Primary & Secondary
RADIUS
Server - Secondary
RADIUS Server
Primary & Secondary
PSTN
IP Network
1, 4, 5, 8, 9, 12 2, 3, 6, 7, 10, 11, 15, 16
13
13
14
RADIUS Server
Primary & Secondary
Prepaid Enable
Tenor DX
Destination Tenor DX