Quintum Technologies Tenor DX - Manual (Page 92)

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Chapter 9: Diagnostics/Maintenance
Verify Unit Provisioning
An error with Tenor DX‘s provisioning may cause a number of problems. It may be a simple error, such as an
incorrect IP address or telephone number, or it may be something more complex, such as incorrect T1/E1
parameters.
Evaluate your system provisioning. Check all data provisioning information, and re-configure if necessary.
See Chapter 5: Getting Started: Command Line Interface (CLI).
Ping Unit
Ping enables you to ping an IP address. See Chapter 4: Getting Started: Tenor Configuration Manager/Tenor
Monitor for more information.
Tenor DX cannot receive or transmit calls. Check DS1 card Span Status LEDs. If unlit, it indicates that
the T1 or E1 lines may be down.
Generate alarm list for more information.
Contact Central Office for interface issues.
For DC only: The breaker trips due to exces-
sive current. Power on/off using the circuit breaker.
Common Symptom/Problem Description/Solution