Quintum Technologies Tenor DX - Manual (Page 98)

P/N 480-0049-00-10 10-3
Chapter 10: Using IVR
ANI Authentication
There are two types of ANI Authentication supported in the Tenor DX: Type 1 and Type 2.
ANI Authentication Type 1 enables calling subscribers to receive authentication based on the calling number.
If an incoming call has no associated ANI information, the call will not be answered, but simply disconnected.
If ANI is present, it will be authenticated with the Radius server (before answering the call). If authentication
fails, the call will not be answered but simply disconnected. If authentication succeeds, the call will be
answered and second dial tone will be provided.
ANI Authentication Type 2 enables calling subscribers to receive three authentication types based on the call-
ing number: (1) If there is an ANI in the setup message, authentication with the ANI will be done (2) If there
is no ANI information in the setup message, the user will be prompted for a PIN number and (3) If the incom-
ing packet has the ANI, but authentication with the ANI fails, the user will be prompted for a PIN number. If
authentication succeeds, a 2nd dial tone is sent to receive a DNIS. If there is ANI information in incoming
packet but the authentication with the ANI fails, the caller is prompted for a PIN number. If the authentication
succeeds, a 2nd dial tone is sent to receive a DNIS.
Multi-session
Multi-session enables the user to make another call at the end of a call, without having to hang up and call
again. At the end of the first call, a voice prompt will ask if the user wants another call. In addition, the user
will be able to terminate an ongoing call and make another call, by pressing ** or ##.