AltiGen MAXCS 7.0 Update 1 MultiVOIP Configuration - Manual (Page 25)

MAXCS 7.0 Update 1MultiVoIP Configuration Guide Page 25 of 27
Under Dialed Digit Translator:
1. Log into MaxCS Administrator and select System > System Configuration > Number Plan.
2. From the Select Digit Translator list, select Extension Dialed Digit Translator.
3. Create a new Extension Group named 911 for Area510.
4. Move extensions 210, 251, and 252 to the Members list. (Extensions 251 and 252 are optional if
you only have AltiGen IP phone 210.)
•
For Dialed Number enter 911
• For Translate To enter 81222911# (The # symbol will eliminate the time out)
5. Click Apply.
Verification
From extensions 210 and 251 in the remote site, dial 911. MaxCS should seize the MultiVoIP gateway’s
FXO port to make 911 calls.
AltiGen IP Phone Emergency GW Configuration
Before you begin these procedures, make sure you already met the Requirements and performed steps in
the SIP-Tie Trunk Configuration for Incoming Calls from PSTN section and the SIP-Tie Trunk Configuration
for Outgoing Calls to PSTN section.
Refer to Figure 3. When the intranet between headquarters and the remote office is down, IP phone 210
will change to Basic mode. Through proper configuration, an AltiGen IP phone user still can dial 911.