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Verification, 911” using extension dialed digit translator – AltiGen MAXCS 7.0 Update 1 MultiVOIP Configuration User Manual

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MAXCS 7.0 Update 1MultiVoIP Configuration Guide

Page 24 of 27

3.

Move extensions 210, 251 and 252 to the Members list. (Extensions 251 and 252 are optional if

you only have AltiGen IP phone 210.)

For Dialed Number enter 91510

For Translate To enter 81222

4.

Click Apply.

Verification

From extension 210 and extension 251 in the remote site, make a call to 9-1-510-250004. MaxCS

should send the call through the MultiVoIP gateway’s FXO ports.
Note: With this approach, the user will always need to dial 12 digits, even when placing a local call.

(In this example, the user must dial 9-1-510-252-0004 instead of dialing 252-0004.)

“911” Using Extension Dialed Digit Translator

Before you start these procedures, make sure you have met the requirements in the section

Requirements, and perform the steps in the sections

SIP-Tie Trunk Configuration for Incoming Calls from

PSTN

and

SIP-Tie Trunk Configuration for Outgoing Call to PSTN

. The steps in the section

Outgoing Calls to

PSTN using Out Call Routing

are optional. Analog extensions behind MVP410 are optional. If analog

extensions are required, also perform the steps in the section

SIP Extension Configuration

.

The MultiVoIP gateway is typically located in a remote branch office. When a user in the remote office

wants to make a 911 emergency call, the call should always go through the MVP gateway’s FXO ports.

Otherwise, the call might reach the wrong 911 center.
For example, a user in San Francisco dials 911, but the call is sent to a New York 91” center. An

administrator can configure the Extension Dialed Digit Translator to make sure that 911 calls are always

sent to the correct 911 center.
To configure 911 digit translation rules, follow these steps: