AltiGen MAXCS 7.5 MaxAgent - Manual (Page 87)

MaxAgent Manual 81
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Using MaxCall
MaxCall is intended for agents involved in marketing campaigns
and other campaigns where the same message must be delivered
over and over. Using MaxCall, you can record scripts, called
phrases. Then, when you dial a call and the other party answers,
by clicking a button you can hand the call over to the MAXCS
system, which then plays the phrase you selected. This frees your
extension to make the next call. The feature is available on the
MaxCall tab.
A MaxCall license must be assigned to your extension before you
can see the MaxCall tab.
Logging in to MaxCall
When you log in to MaxAgent, check the Enable MaxCall check
box.
When you are logged in, the MaxCall tab is available to you.
The MaxCall Tab
The MaxCall tab looks like the following figure.