AltiGen MAXCS 7.5 MaxAgent - Manual (Page 63)

MaxAgent Manual 57
To configure this,
1. In MaxAgent select Configuration > Extension. You will see
an option Use Polycom phone to make or answer calls.
There are three options for this feature:
• Disabled - You must answer and place calls manually.
• Speaker - When you click an incoming call from the MAXCS
client, the call will be answered by the phone's speaker;
outgoing MAXCS client calls will be dialed and directed to the
phones' speaker.
• Headset - When you click an incoming call from the MAXCS
client, the call will be answered by the phone headset;
outgoing MAXCS client calls will be dialed and directed to the
phones' headset.
This answering feature is enabled only when your phone is on-
hook.
Client Auto-Answer
This Auto-Answer feature is available only when the Use Polycom
phone to make or answer calls option is set to Speaker or
Headset.
To configure client auto-answer,
1. In MaxAgent, select Configuration > Extension > Call
Handling.
2. Check the Automatically answer after xx seconds
checkbox, and set the number of seconds before calls are