Log out or change workgroups, Minimizing and exiting maxagent, Shrinking maxagent – AltiGen MAXCS 7.5 MaxAgent User Manual
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18 MaxAgent Manual
Log Out or Change Workgroups
You can log out of a workgroup or change the workgroups you’re
logged in to as follows:
1. Click the Login button to open the WG Login window.
2. To log out or change workgroups, deselect the check box(es)
next to the workgroup(s) you’re logging out from. To log out
from all workgroups, check the Group box.
3. If logout reason codes are required in your system, select one
in the Logout Reason drop-down list.
4. If you want to log in to other workgroups, select their check
boxes.
5. Click OK.
Minimizing and Exiting MaxAgent
Minimize - To minimize MaxAgent, click the Minimize button in
the top right corner of the screen. MaxAgent shrinks to an icon in
the Windows task bar and the Windows system tray.
Exit - If you are shutting down Microsoft Windows, MaxAgent will
close automatically. Otherwise, to exit MaxAgent, right-click the
icon in the Windows Task bar and choose Close Window or click
the X in upper right corner of the MaxAgent window.
Shrinking MaxAgent
To shrink MaxAgent to a strip at the top or bottom of your screen,
click the Arrange Window button and select Top or Bottom. The
strip displays the MaxAgent status bar, the workgroup number and
name, number of calls in queue, longest queue time, plus no more
than six call control buttons and the dialer field:
To restore MaxAgent to full view, click the Arrange Window
button and select Normal.
Default call control buttons