Kofax SupplierExpress - Manual (Page 45)

Kofax SupplierExpress Administrator's Guide 45
Chapter 3
Recruiting Suppliers
This chapter provides guidelines to help your AP employees educate suppliers about
how they can benefit by using SupplierExpress. Helping your suppliers take advantage of
SupplierExpress will also help your employees realize the following benefits:
▪ Reduction of overall AP process costs
▪ Shortened invoice processing times
▪ Improved supplier relations
▪ Optimized working capital
Use the information in this chapter to learn about:
▪ Identifying best practices for supplier interaction (see
Best Practices for Supplier Interaction
on page 45.
▪ Planning a recruitment strategy on Planning a Recruitment Strategy on page 47.
See Open Enrollment Samples on page 48 for scripts, email, mail, and other
correspondence that your employees can use as guidelines for recruiting suppliers.
Best Practices for Supplier Interaction
To optimize the benefits of SupplierExpress and improve your AP process, implement
the practices that follow. These practices will help you to encourage suppliers to use
SupplierExpress, which will help you to reduce your AP operating costs.
Contact with Suppliers
AP employees determine which suppliers to invite and how best to invite them. Consider the
following as you develop your recruitment strategy:
1 Use the SupplierExpress Open Enrollment feature and email to invite suppliers to
register online.
2 Until the supplier registers, follow up on the invitation using a combination of email,
phone, or postal service contact.
3 Take every opportunity to engage the supplier, including:
▪ Contacts with business users and customer service representatives.
▪ Existing communications channels between your organization and suppliers, such as
procurement newsletters, on checks, and notices on Web sites.