Technical support and service – 8e6 Technologies ER 4.0 User Manual
Page 95
T
ECHNICAL
S
UPPORT
/ P
RODUCT
W
ARRANTIES
P
RODUCT
W
ARRANTIES
8
E
6 T
ECHNOLOGIES
, E
NTERPRISE
R
EPORTER
A
DMINISTRATOR
U
SER
G
UIDE
87
Technical Support and Service
8e6 Technologies will provide initial installation support and
technical support for up to 90 days following installation. 8e6
Technologies provides after-hour emergency support to 8e6
server customers. An after hours technician can be reached
by voice line.
Technical support information:
Online: http://www.8e6.com/support.html
Toll Free: 888-786-7999, press 3
Telephone: 1+714-282-6111, press 3
E-mail: [email protected]
Have the following information ready before calling tech-
nical support:
Product Description: ______________________________
Purchase Date: __________________________________
Extended warranty purchased: ______________________
Plan # _________________________________________
Reseller or Distributor contact: ______________________
Customer contact: ________________________________