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Retaining the recovery key/password, Installing the trusted platform module board – HP DL980 G7 User Manual

Page 71

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Hardware options installation 71

When returning a system board for service replacement, do not remove the TPM from the system board.

When requested, HP Service provides a TPM with the spare system board.

Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security

rivet. Upon locating a broken or disfigured rivet on an installed TPM, administrators should consider the
system compromised and take appropriate measures to ensure the integrity of the system data.

When using BitLocker™, always retain the recovery key/password. The recovery key/password is
required to enter Recovery Mode after BitLocker™ detects a possible compromise of system integrity.

HP is not liable for blocked data access caused by improper TPM use. For operating instructions, see the
encryption technology feature documentation provided by the operating system.

Retaining the recovery key/password

The recovery key/password is generated during BitLocker™ setup, and can be saved and printed after

BitLocker™ is enabled. When using BitLocker™, always retain the recovery key/password. The recovery
key/password is required to enter Recovery Mode after BitLocker™ detects a possible compromise of system

integrity.
To help ensure maximum security, observe the following guidelines when retaining the recovery
key/password:

Always store the recovery key/password in multiple locations.

Always store copies of the recovery key/password away from the server.

Do not save the recovery key/password on the encrypted hard drive.

Installing the Trusted Platform Module board

WARNING:

To reduce the risk of personal injury, electric shock, or damage to the equipment,

remove the power cord to remove power from the server. The front panel Power On/Standby
button does not completely shut off system power. Portions of the power supply and some internal

circuitry remain active until AC power is removed.

WARNING:

To reduce the risk of personal injury from hot surfaces, allow the drives and the

internal system components to cool before touching them.

1.

Power down the server (on page

22

).

2.

Remove the access panel (on page

23

).

3.

Extend the server from the rack (on page

22

).

4.

Remove the SPI board.

5.

Locate the TPM connector.

CAUTION:

Any attempt to remove an installed TPM from the system board breaks or disfigures

the TPM security rivet. Upon locating a broken or disfigured rivet on an installed TPM,

administrators should consider the system compromised and take appropriate measures to ensure
the integrity of the system data.