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Post problems flowchart – HP DL980 G7 User Manual

Page 101

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Troubleshooting 101


POST problems flowchart

Symptoms:

Server does not complete POST

NOTE:

The server has completed POST when the system attempts to access the boot device.

Server completes POST with errors

Possible problems:

Improperly seated or faulty internal component

Faulty KVM device

Faulty video device

Item

See

1

"Video problems" in the HP ProLiant Servers Troubleshooting Guide

located on the Documentation CD or see "Troubleshooting resources (on
page

90

)"

2

KVM or iLO 3 documentation

3

"POST error messages and beep codes (on page

106

, on page

107

)"

4

"Symptom information (on page

92

)"

5

"Port 85 and iLO messages" in the HP ProLiant Servers Troubleshooting
Guide
located on the Documentation CD or see "Troubleshooting resources
(on page

90

)"

6

"Server health LEDs" and "Component identification ("

Server component

identification

" on page

7

)"

7

"Loose connections (on page

94

)"

8

"General memory problems are occurring" in the HP ProLiant Servers

Troubleshooting Guide located on the Documentation CD or see
"Troubleshooting resources (on page

90

)"

9

Server maintenance and service guide, located on the Documentation CD

or the HP website (

http://www.hp.com/products/servers/platforms

).

10

"Breaking the server down to the minimum hardware configuration (on

page

93

)" or in the HP ProLiant Servers Troubleshooting Guide located on

the Documentation CD or see "Troubleshooting resources (on page

90

)"

11

"Hardware problems" in the HP ProLiant Servers Troubleshooting

Guide located on the Documentation CD or see "Troubleshooting
resources (on page

90

)"

Server maintenance and service guide, located on the Documentation

CD or the HP website

(

http://www.hp.com/products/servers/platforms

)

12

"HP contact information (on page

120

)"