HP 7400C Series User Manual
Page 88
Troubleshooting usage and maintaining
When I choose HP Scanning Software on the scanner, the image
does not appear in the software.
●
A cable might be loose. Check that the USB or SCSI cable is
securely connected.
●
You might have accidentally turned off the preview feature.
Check this setting on the Scanner tab in the Preferences of the
HP PrecisionScan Pro software. See
●
Check that the HP PrecisionScan Pro software is the program
set to start when you press
HP S
CANNING
S
OFTWARE
.
1
Choose Control Panels from the Apple menu, and then
choose HP ScanJet Controls from the submenu.
2
Click the Buttons tab in the HP ScanJet Controls dialog
box, and then click the Scan tab.
3
Make sure HP PrecisionScan Pro is selected in the
Destinations pull-down menu.
When I choose Edit Text on the scanner, text on scanned images
does not appear in my word-processing program.
●
By default, text opens in Microsoft Word or SimpleText. Change
which program displays the text. See
When I choose File on the scanner, I cannot save the scanned image
in a format other than PDF.
Because the File option is for archiving files, the PDF format is
used to keep formatting and provide a small file size. To save in a
different file format, scan the item to the HP PrecisionScan Pro
software and use the Save As command on the Scan menu.
I tried to scan an image into an existing file, but the scanned image
appeared in a new file instead.
Some programs only allow scanned images to be placed into new
files. Cut and paste the image into the file you want. Or, save the
scanned image as a file and import it into the other program.
When I try to send a scanned image using the Scan To command on
the Scan menu of the HP PrecisionScan Pro software, the program I
want does not appear.
The HP PrecisionScan Pro software might not recognize the
program as a destination. Do one of the following:
●
Save the scanned image in a file type the other program uses,
and then open the file in the other program.
●
Copy and paste or drag-and-drop the image into the other
program.
●
Reinstall the program that is not being recognized. This might
allow the HP PrecisionScan Pro software to recognize it.