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174 chapter 6 solve problems enww – HP Color LaserJet Enterprise M751n Laser Printer User Manual

Page 184

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Table 6-11

Streak defects

Sample

Description

Possible solutions

Light vertical streaks that usually span the

length of the page. The defect displays only

in areas of fill, not in text or sections with no

printed content.

1.

Reprint the document.

2.

Remove the cartridge, and then shake

it to redistribute the toner.

3.

If the issue persists, go to

support.hp.com

.

NOTE:

Both light and dark vertical streaks

can occur when the printing environment is

outside the specified range for temperature

or humidity. Refer to your printer's

environmental specifications for allowable

temperature and humidity levels.

Dark vertical lines which occur down the

length of the page. The defect might occur

anywhere on the page, in areas of fill or in

sections with no printed content. On color

models, these lines or streaks will also be

visible on the ITB cleaning page.

1.

Reprint the document.

2.

Remove the cartridge, and then shake

it to redistribute the toner.

3.

Print a cleaning page.

4.

Check the toner level in the cartridge.

5.

If the issue persists, go to

support.hp.com

.

174 Chapter 6 Solve problems

ENWW