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Table 6-7 gray background or dark print, Enww resolve print-quality problems 171 – HP Color LaserJet Enterprise M751n Laser Printer User Manual

Page 181

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Table 6-7

Gray background or dark print

Sample

Description

Possible solutions

The image or text is darker than expected

and/or the background is gray.

1.

Make sure that the paper in the trays

has not already been run through the

printer.

2.

Use a different paper type.

3.

Reprint the document.

4.

Mono models only: From the Home

screen on the printer control panel, go

to the

Adjust Toner Density

menu, and

then adjust the toner density to a

lower level.

5.

Make sure that the printer is within the

supported operating temperature and

humidity range.

6.

Replace the cartridge.

7.

If the issue persists, go to

support.hp.com

.

Table 6-8

Image placement defects

Sample

Description

Possible solutions

The image is not centered, or is skewed on

the page. The defect occurs when the paper

is not positioned properly as it is pulled from

the tray and moves through the paper path.

1.

Reprint the document.

2.

Remove the paper and then reload the

tray. Make sure that all the paper

edges are even on all sides.

3.

Make sure that the top of the paper

stack is below the tray-full indicator.

Do not overfill the tray.

4.

Make sure that the paper guides are

adjusted to the correct size for the

paper. Do not adjust the paper guides

tightly against the paper stack. Adjust

them to the indentations or markings

in the tray.

5.

If the issue persists, go to

support.hp.com

.

ENWW

Resolve print-quality problems 171